Word experienced an error when trying to open the file


Word experienced an error when trying to open the file

  • happened wile download email attachment from outlook
  • if resend these affected files to web mail, MS word open files OK
  • Word have no problem to create its own file at all.
  • HELP indicate that either files are corrupted or virus or disk full.
  • reinstalling  word did no help.
  • same symptom appled to excel... powerpoint(?)
Solution:
1. for individual file unblock file in its property 
 right-click property box. So r/click on the file>properties and underneath the attributes is the message 'this file came from another computer and might be blocked to help protect this computer'.  Next to that message is a button 'unblock

2. from office itself:
File > options > Trust Center > Trust Center settings... > Protected View and uncheck and uncheck the appropriate check box 

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